Repair Service

When your LIFEBOOK needs hardware repair outside of the original purchase country, you can enjoy Fujitsu international repair service.

Note: International Helpdesk services in Americas have ended. International Limited warranty for the products purchased in Americas has ended.

Contact Windows for International Repair Service

Europe, Middle East, Africa and India

Service Company	Fujitsu Technology Solutions (https://www.fujitsu.com/emeia/)
Contact Information	Please contact your local Help Desk Or use the central number for international repair: Tel.: +49-89-356-480-226 Business Hours: Monday - Friday 9:00 - 17:00 (CET, UTC +0100) Language: English, German Or use the contact form for international repair
Repair Service Offerings	Inside European Union: Pick up and return paid from Fujitsu (in-warranty) or from the customer (out-warranty) . No Customs fees. Outside European Union: Send by Courier note:Customer pays one way to the repair center and Fujitsu pays the return(in-warranty) or customer pays both ways (out-warranty). All Custom Fees to be handled by the customer.

Asia Pacific (except India, Australia, New Zealand, Korea and Japan)

Service Company	Fujitsu Business Technologies Asia Pacific Limited (https://www.fujitsu.com/hk/)
Contact Information	Customer can contact Authorized Service Provider / Customer Help Desk of the region directly for enquiry regarding repair. For more detail information, click here.
Repair Service Offerings	Carry-in to the Repair Center

Australia and New Zealand

Service Company	Fujitsu Australia Limited (https://www.fujitsu.com/au/)
Contact Information	Tel.:1800 570 503 Business Hours: Monday - Friday 9:00 - 17:00 (AEST, UTC +1000) Language: English For more detail information, click here.
Repair Service Offerings	Australia: Send by Courier note:Pick up and return paid from Fujitsu. New Zealand: Carry-in to the Repair Center

Japan

Service Company	Fujitsu Limited (https://www.fujitsu.com/jp/)
Contact Information	Tel.: +81-(0)45-514-2313 or 0120-89-2745 (toll-free) within Japan Business Hours: Monday - Friday 9:00 - 12:00, 13:00 - 17:00 (JST, UTC +0900) Language: English, Japanese
Repair Service Offerings	Pick up and return note:Fujitsu pays both ways (in-warranty) or customer pays both ways (out-warranty)